TIFFANY
START-UP MANAGEMENT
HOSPITALITY CONSULTING
TIFFANY NELSON IS AN ATLANTA-BASED SENIOR SUPPORT MANAGER WITH A BACKGROUND IN ELITE HOSPITALITY AND INTEREST IN DESIGN. CONSULTING WITH A FOCUS ON STREAMLINING EFFICIENCY AND INCREASING BRAND RECOGNITION THROUGH EXCEPTIONAL SERVICE.
TIFFANY HAS WORKED WITH:
WALDORF ASTORIA BRAND RESORTS
LXR BRAND RESORTS
THE ARIZONA BILTMORE RESORT
LGO RESTAURANT GROUP
YELP GUEST MANAGER
YELP FOR RESTAURANTS
LEXI GRACE DESIGN
THE GREENFIELD VACATION RENTAL
THE BARN STUDIO BY LGD
01
ADMINISTRATIVE SUPPORT
Writing operating procedures, creating protocol, keeping the books, and implementing brand voice into client communications.
02
CUSTOMER SUPPORT
Engaging with clients, creating pitch decks, pitching brand services to customer leads, and managing potential client books of business.
03
PROJECT MANAGEMENT
Tracking project timelines, presenting deliverables, addressing project setbacks, and ensuring polished and timely completion of services.
04
COPY WRITING
Creating copy for socials, web, and client materials using brand voice.
05
DESIGN SUPPORT
Assisting design teams by creating and maintaining a cookbook of design resources and specs. As well as creating inclusive UX, web expereinces, and brand visuals.
06
EXECUTIVE SUPPORT
Presenting to shareholders, presiding over team meetings, and general assistance with day to day responsibilities to streamline executive workflow and productivity.
HELPING BRANDS FIND THEIR WINGS THROUGH
Tiffany was incredible, stepping in to help the design team fully overturn and reorganize our warehouse so that we could keep focusing on our clients. Truly a great team player.
April C.
Tiffany came up with the idea for an independent client training library to allow accounts to self-onboard our product. She created the materials, and worked closely with product on the launch. It has alleviated allowed our onboarding team to focus on at risk accounts and has reduced our account time to launch by almost 7 days. We love working with her.
Alex E.
Tiffany created front-of-house training materials to teach new agents how to upsell room types and also oversaw training on Forbes Luxury Standards, helping us reach our goal of becoming a Forbes-Recommended Resort. There's a reason why she won our Biltmore's Best Award twice and we wish her all the best in Atlanta.
David T.
TIFFANY
TIFFANY
TIFFANY
TIFFANY
ACCESSIBLY DESIGNED WITH REAL USERS IN MIND
IS IT TIME FOR YOUR BUSINESS TO TAKE FLIGHT?